Age UK is the country's largest charity dedicated to helping everyone make the most of later life.
The over-60s is the fastest-growing group in society and there are more of us than ever before.
Ageing is not an illness, but it can be challenging. At Age UK we provide services and support at a national and local level to inspire, enable and support older people.
We stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.
Overall Role: Retail volunteering can be a combination of the roles shown below. Volunteering roles and duties can be tailored to the skills and interests of the individual volunteer.
On the Sales Floor
Help customers make their purchase and provide excellent customer service.
Operate the till and take payments.
Help keep the shelves stocked with saleable goods.
Promote Gift Aid to everyone making donations to the shop
Help present a clean, tidy and fresh shop.
Display the goods for sale appropriately.
Distribute Voice to customers
Ensure that customers are welcomed and thanked for shopping and donating with us.
Ensure that window displays are eye catching and appealing to customers.
Demonstrate a high standard of customer service.
In the Storeroom / Sorting area.
Sort through bags and boxes of donations.
Identify goods which are fit for sale and those which are not.
Dust / clean / polish / wash donated saleable items such as ornaments
Ticket and price donations
Help fill the sales floor shelves with items priced and ready to sell.
Help maintain a safe clean and tidy work environment.
One of our Age UK Bradford & District Shops:
Provide a professional and friendly shop environment.
Talking to customers and making them feel welcome.
Advising and helping customers to make their purchase.
Operating a till and handling various methods of payment (for till volunteers)
Working as part of a team and on occasions under own initiative.
Contribute to the general housekeeping of the shop.
Keeping an eye on the security of the shop, alerting the shop manager of any suspicious behaviour.
Welcoming customers and providing excellent customer service to increase sales
No specific previous experience or qualifications are required however the potential volunteer will need to be able to demonstrate:
The potential volunteer will need:
Minimum commitment level: Once a month
Start Date: 29-09-2017